Online tours and excursions: how to verify they are real
A cheap excursion, attractive photos and limited places. Before paying, a few simple checks help confirm that the provider exists and that your booking is real.
What to check about the provider
Real details and contact
Look for the operator's name, address and a phone or email you can verify outside its website. Be wary if everything comes down to a form or a chat.
Independent reviews
Read reviews on external sites and check that they are not all very similar or posted around the same dates.
How to check your booking
Ask for the voucher and verify the details
Check that your name, date, meeting point and cancellation conditions appear. If possible, confirm with the operator through a channel you find yourself.
Pay in a traceable way
Prefer a card, which gives more room to dispute a charge. Be wary of requests for a transfer to personal accounts.
A simpler way to check your trip
Once you have the voucher, you can cross-check dates and names with your other bookings by uploading it to AuditorTravel: it flags what doesn't add up with a traffic light (๐ข ๐ก ๐ด).
You pay once per trip, it's not a subscription you have to remember to cancel.
๐ Check your booking for free at auditortravel.com.
AuditorTravel is an automated information tool; use it as a guide. The final decision is always yours.